ABOUT HOWARD
Based in Los Angeles. I connect customer needs, business goals, and data to design clearer digital products.
Based in Los Angeles. I connect customer needs, business goals, and data to design clearer digital products.
Based in Los Angeles. I connect customer needs, business goals, and data to design clearer digital products.
MY BACKGROUND
Before UX, I worked in pre-medical and nonprofit fields, including providing aid in the Himalayas. My path into design began with an interest in people and the challenges they face.
Before UX, I worked in pre-medical and nonprofit fields, including providing aid in the Himalayas. My path into design began with an interest in people and the challenges they face.
Today, that interest takes shape in digital products—from helping fleet managers make sense of service information to making shopping and research workflows easier to navigate.
Today, that interest takes shape in digital products—from helping fleet managers make sense of service information to making shopping and research workflows easier to navigate.
WHAT I BRING
I worked with Renee Kim on a fleet invoicing workbench that makes status, selection, and batch submission easier to understand.
I worked with Renee Kim on a fleet invoicing workbench that makes status, selection, and batch submission easier to understand.
Autonation Mobile Service
→
I audited the shopping journey and redesigned navigation, product discovery, and calls to action on Shopify.
I audited the shopping journey and redesigned navigation, product discovery, and calls to action on Shopify.
Kancan
→
Working with a design team, I helped translate researcher interviews into journey maps, user flows, and interactive prototypes.
Working with a design team, I helped translate researcher interviews into journey maps, user flows, and interactive prototypes.
Ontologic
→
HOW I WORK
I start with the people doing the work: their goals, the decisions they need to make, and where the current experience gets in the way. Interviews, journey maps, and usability audits help me decide what to focus on.
I start with the people doing the work: their goals, the decisions they need to make, and where the current experience gets in the way. Interviews, journey maps, and usability audits help me decide what to focus on.
I turn those findings into flows and prototypes that make design decisions easier to discuss. Whether I’m working with a team or taking a design through implementation, I keep the reasoning visible and refine the details as I learn.
I turn those findings into flows and prototypes that make design decisions easier to discuss. Whether I’m working with a team or taking a design through implementation, I keep the reasoning visible and refine the details as I learn.
OUTSIDE OF WORK
I enjoy exploring new places and restaurants, spending time with friends and family, and staying active. If there’s a pickleball court nearby, there’s a good chance you’ll find me there.
I enjoy exploring new places and restaurants, spending time with friends and family, and staying active. If there’s a pickleball court nearby, there’s a good chance you’ll find me there.